Protecting Oregon's Environment
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Oregon Department of Environmental Quality



10 Ways for Consumers to Prevent Pollution
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What to Do About All Those Phone Books

Do you want to receive fewer phone books or opt out completely? Now you can easily change or stop delivery of directories from all publishers. The directory industry has reduced its demand for paper by nearly 35% since 2007* and needs your help to produce only the wanted amount of phone books. Please let them know your choice!

*Source: Local Search Association, 2011

Opt Out from Receiving Phone Books

Here's how to contact the phone book publishers to ask that you not receive so many phone books.

  • Dex One
    Go to Place your ZIP code in the box under Reduce/Request/Stop and click the arrow. Then fill out the form on the next page. Another option is to call 1-866-60-MY-DEX.
  • Yellow Book
    Call 1-800-929-3556 and press 2 to speak with a representative.

  • Other Phone Books
    Visit to opt out of phone books for all publishers.

Recycle Your Phone Books

Curbside recycling in Oregon accepts phone books, and recycling  unwanted phone books conserves resources and reduces pollution.

For more information on a national effort to address the issue of over-publishing of phone books, visit the Product Stewardship Institute's Phone Book Project.

 picture of stack of phone books

Did You Know?
Recycling a three-pound phone book reduces greenhouse gas emissions by 5.9 pounds of carbon dioxide equivalent. Preventing (not printing) that same phone book reduces greenhouse gas emissions by more than three times that amount − 18.1  pounds of carbon dioxide equivalent.

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Oregon Department of Environmental Quality
Headquarters: 700 NE Multnomah Street, Suite 600, Portland, OR 97232
Phone: 503-229-5696 or toll free in Oregon 1-800-452-4011
Oregon Telecommunications Relay Service: 1-800-735-2900  FAX: 503-229-6124

The Oregon Department of Environmental Quality is a regulatory agency authorized to protect Oregon's environment by
the State of Oregon and the Environmental Protection Agency.

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