Compliance and Enforcement
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How to Make an Environmental Complaint to DEQ
Reports from Oregonians are vital for effective enforcement of
Oregon’s environmental laws.
SYSTEM NEWS 8/5/16 - The DEQ pollution complaint online reporting system experienced a software problem that caused an interruption of service between July 25 and Aug. 1. Pollution complaints submitted online during that period were not received by DEQ staff. Please call or submit another online request to have your concern logged and investigated. We apologize for inconveniences and delays the interruption caused.
DEQ's business hours are from 8 a.m. to 5 p.m. Monday through Friday.
If you are calling the Hotline during non-business hours, please leave a detailed message including your name and phone number and your call will be returned within two hours on the following business day.
Use our online complaint form
Note: You may request that your personal information be kept confidential.
Hazardous Materials Spill
If this is a spill of hazardous materials or requires immediate emergency response, please call the Oregon Emergency Response System.
When Making Your Complaint
To ensure a prompt response to your complaint, please be ready with as much of the following information as possible:
You can expect a response from a DEQ investigator within two business days.
DEQ does not handle noise complaints. Effective July 1, 1991, DEQ’s Noise Control Program was terminated. The function is now performed by city, county and municipal governments. For more information, see Finding solutions to noise problems.
DEQ handles nuisance odor complaints. For more information see DEQ's Nuisance Odor Fact Sheet.