Protecting Oregon's Environment
Oregon State Seal
Oregon Department of Environmental Quality

Compliance and Enforcement 

How to Make an Environmental Complaint to DEQ

Reports from Oregonians are vital for effective enforcement of Oregon’s environmental laws.
You can report anything that you think is polluting land, air, or water. When in doubt, contact us.

SYSTEM NEWS 8/5/16 - The DEQ pollution complaint online reporting system experienced a software problem that caused an interruption of service between July 25 and Aug. 1.  Pollution complaints submitted online during that period were not received by DEQ staff.  Please call or submit another online request to have your concern logged and investigated.  We apologize for inconveniences and delays the interruption caused.

DEQ Hotline


DEQ's business hours are from 8 a.m. to 5 p.m. Monday through Friday.

If you are calling the Hotline during non-business hours, please leave a detailed message including your name and phone number and your call will be returned within two hours on the following business day.

Online Form

Use our online complaint form

Note: You may request that your personal information be kept confidential.

Hazardous Materials Spill


If this is a spill of hazardous materials or requires immediate emergency response, please call the Oregon Emergency Response System.

garbage cup in water

When Making Your Complaint

To ensure a prompt response to your complaint, please be ready with as much of the following information as possible:

  • What is the problem?
  • Where is the problem?
  • What kind of material is involved?
  • How much is there?
  • Who is responsible for the material?

You can expect a response from a DEQ investigator within two business days.

Noise complaints  

DEQ does not handle noise complaints. Effective July 1, 1991, DEQ’s Noise Control Program was terminated. The function is now performed by city, county and municipal governments. For more information, see Finding solutions to noise problems.

Odor complaints

DEQ handles nuisance odor complaints. For more information see DEQ's Nuisance Odor Fact Sheet.


[print version]



Oregon Department of Environmental Quality
Headquarters: 811 SW Sixth Ave., Portland, OR 97204-1390
Phone: 503-229-5696 or toll free in Oregon 1-800-452-4011
Oregon Telecommunications Relay Service: 1-800-735-2900  FAX: 503-229-6124

The Oregon Department of Environmental Quality is a regulatory agency authorized to protect Oregon's environment by
the State of Oregon and the Environmental Protection Agency.

DEQ Web site privacy notice