Protecting Oregon's Environment
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Oregon Department of Environmental Quality

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Small Business Ombudsman

The Small Business Ombudsman serves as an advocate for Oregon's small businesses by investigating and resolving complaints and disputes involving DEQ's air quality regulations, compliance activities and enforcement actions. The Ombudsman's role includes the review of DEQ's regulatory activities to determine the feasibility of compliance with DEQ regulations, to promote fair and impartial implementation of regulations across industry sectors, and to ensure that small business interests are represented during DEQ's rulemaking, compliance and enforcement processes. The Ombudsman also works through Oregon's Small Business Compliance Advisory Panel (CAP) to provide technical and educational assistance to small businesses.

Ombudsman Contact

Bryan Smith, 503-229-5376
Call DEQ toll free at 1-800-452-4011

Other Ombudsman Programs

EPA's Small Business Ombudsman
Serves as a conduit for small business to access EPA for assistance. The Ombudsman reviews and resolves disputes with EPA and works with EPA personnel to enhance their understanding of small businesses when developing and enforcing environmental regulations.

Office of the National Small Business Administration Ombudsman
The National Ombudsman's primary mission is to assist small businesses experiencing excessive regulatory enforcement action on the federal level. Examples include repetitive audits or investigations, excessive penalties, threats, retaliation or other unfair enforcement action by a federal agency.

Oregon Office of Small Business Assistance
Serves as an independent voice for small businesses within state government. The office's Small Business Advocate works to resolve specific concerns and facilitates communication between small businesses and all executive branch state agencies.


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For more information about Air Quality call 503-229-5696

For reporting pollution problems contact Complaints

For technical assistance contact DEQINFO

For more information about Small Business Assistance call Bryan Smith 503-229-5376 or email

Oregon Department of Environmental Quality
Headquarters: 700 NE Multnomah Street, Suite 600, Portland, OR 97232
Phone: 503-229-5696 or toll free in Oregon 1-800-452-4011
Oregon Telecommunications Relay Service: 1-800-735-2900  FAX: 503-229-6124

The Oregon Department of Environmental Quality is a regulatory agency authorized to protect Oregon's environment by
the State of Oregon and the Environmental Protection Agency.

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